Resident Feedback
Feedback
Collect a resident’s note about a service or a neighborhood issue, with a location and whether they want a reply.
A comment card that says “do better” does not tell a public-works desk which block. This template asks for a neighborhood, a topic, and whether the resident wants a reply so the note can be routed.
Who it is for
Town managers, 311-style desks, and neighborhood offices that read mail once a day.
When to use it
Use it for opinions and service notes. Street Issue Report is a specific defect. Complaint Form is a named problem with a business. Local Permit Request is asking for permission.
What this form collects
Resident identity, neighborhood, topic, a star rating, the story, and a reply preference.
- After a parks program
- Trash-day service note
- General “how are we doing” box on the town site
Preview mode: This is a live read-only render of the template. Sign up to clone it into your account, or customize it with the guest AI builder first.
Resident Feedback
Frequently asked questions
Is this 911?
No. Put emergency language on the page. This inbox is read on office hours.
Can it be anonymous?
Name and email start required so you can reply. Make them optional after you clone it if you want a true drop box.
How is this different from Street Issue Report?
Issue report wants a pin and a defect. This form wants a rating and a story. Keep them separate so work orders do not hide in essays.
Related templates
Nearby GRTforms templates for the same job or the next step after this one.
Street Issue Report
Log a street or lighting problem with a location, a type, and a photo so a crew can find it.
Customer Complaint
Capture a complaint with order context, what went wrong, and the resolution the customer wants.
Local Permit Request
Take a local permit intake with the activity, the place, and the dates — a clerk still issues the permit.
Community Cleanup
Sign up cleanup volunteers with a shift window, what they can bring, and a site preference.
Customer Feedback Survey
Gather customer feedback with a star rating and open-ended comments.