Donation Question
Contact & support
Answer donor questions about funds, receipts, and gifts-in-kind before they give or after a gift posts.
Donor questions about restricted funds do not belong on Contact Us. This template asks whether they have already given and what they need: a receipt, a fund name, or an in-kind path.
Who it is for
Development shops and small nonprofits whose “donate” page currently dumps into info@.
When to use it
Use it next to Donation Pledge when people have questions instead of a card. In-Kind Donation is the goods form. Sponsorship Request is a company asking for benefits.
What this form collects
Donor name, email, timing, optional gift reference, and the question.
- Donate page “questions first” link
- Year-end receipt chase
- Stock or DACF questions
Preview mode: This is a live read-only render of the template. Sign up to clone it into your account, or customize it with the guest AI builder first.
Donation Question
Frequently asked questions
Does this process a donation?
No. It is a question. Send people to Donation Pledge or your payment page when they are ready to give.
Can I ask which fund they care about?
Add a dropdown of funds after you clone the template if you have more than two.
Should this be on the finance inbox?
Route it to development unless the question is a receipt reprint — then finance can take the after-I-gave path.
Related templates
Nearby GRTforms templates for the same job or the next step after this one.
Donation Pledge
Record a gift pledge or intent — amount, fund, and recognition — without taking a card or processing a payment.
In-Kind Donation
Intake a goods or services gift with item type, condition, quantity, and whether they can deliver.
Sponsorship Request
Let a company request sponsor benefits with brand, budget band, and the program they want to be seen on.
Contact Us
Simple contact form for general inquiries with name, email, and message fields.
Support Request / Bug Report
Collect reproducible bug reports with severity, steps, and optional screenshots.