Tenant Maintenance Request
Real estate
Let residents report a repair with unit, category, urgency, photos, and whether staff may enter.
Maintenance texts that say “it’s broken” waste a truck roll. This template asks for the unit, the system, urgency, and entry permission so a tech arrives with the right parts.
Who it is for
Landlords, on-site staff, and small managers who still dispatch from a shared inbox.
When to use it
Publish it in the resident portal or a fridge QR. HOA Request is for architectural or common-area asks, not a dripping faucet. Rental Application is the pre-lease form.
What this form collects
Resident identity, unit, category, urgency, a description, optional photo, and entry permission.
- Resident portal “report a repair” page
- QR code in a laundry or hall closet
- After-hours intake that pages an on-call vendor
Preview mode: This is a live read-only render of the template. Sign up to clone it into your account, or customize it with the guest AI builder first.
Tenant Maintenance Request
Frequently asked questions
Does this dispatch a vendor?
No. GRTforms stores the ticket. Your staff still calls the plumber. The urgency radio is a triage hint, not an SLA.
What if the resident has no email?
Keep phone required. After you clone the form you can make email optional if your residents truly live off email.
Should emergencies skip the form?
Put a phone number above the form for active flooding or no heat in winter. The form is for everything you can schedule.
Related templates
Nearby GRTforms templates for the same job or the next step after this one.
HOA Request
Intake an architectural or community request with lot, request type, description, and optional plans.
Rental Application
Take a multi-step rental application with household, income, history, and a signed certification that the answers are complete.
Property Management Lead
Let owners request management with unit count, occupancy, and the services they actually want before a pitch call.
Appointment / Booking Request
Request an appointment with a preferred date and time window.
Buyer Inquiry
Qualify a buyer around a specific listing with budget band, timing, and financing so an agent can decide whether to book a showing.