Product Feedback
Feedback
Marketing & Agencies · Retail & Sales
Rate a shipped product surface with usage frequency and a keep-or-cut note — not a net-new idea.
A feature request describes what is missing. Product feedback rates what already shipped — and most public forms mix those two until triage is mush. This GRTforms template asks which surface they used, how often, and what to keep or cut.
Who it is for
Product managers who want a pulse on a live surface without standing up a research ops stack.
When to use it
Link it from in-app chrome or a release note after something already exists. Feature Request is for work that is not built. NPS Survey is a relationship score, not a product critique. Beta Feedback is for unreleased builds.
What this form collects
Optional identity, the product surface, usage cadence, a star rating for the job it does, a keep-or-cut radio, and a written note.
- In-app “how is this working?” after a checkout change
- Post-release email for a named module
- Quarterly review of a stale admin tool
Preview mode: This is a live read-only render of the template. Sign up to clone it into your account, or customize it with the guest AI builder first.
Product Feedback
Frequently asked questions
How is this different from Customer Feedback?
Customer Feedback scores a whole interaction. Product Feedback names a surface and asks whether to keep investing. Do not merge them if you need both a CSAT and a roadmap signal.
Can I lock the product name to one SKU?
Replace the free-text surface field with a dropdown after you clone it, or ask Customize with AI to list this quarter’s modules.
Should testers file bugs here?
No. Broken behavior belongs on Support Request. This form is a judgment about a shipped experience, not a reproduction log.
Related templates
Nearby GRTforms templates for the same job or the next step after this one.
Feature Request
Collect product ideas with the job to be done, urgency, and who would use the feature.
App Review Prompt
Ask for in-app experience and store-review intent by platform and build before you send anyone to a public listing.
Beta Feedback
Collect a ship-or-wait call on a named build, plus where the product still felt unfinished.
NPS Survey
Measure loyalty with a 0–10 radio recommendation score and a follow-up comment.
Customer Feedback Survey
Gather customer feedback with a star rating and open-ended comments.